Sunrise Windows Reviews

Explore Sunrise windows reviews on their five vinyl window models, one of which, the Restorations, is one of the best vinyl windows available today. The company doesn't have huge distribution, nothing like Simonton or Jeld Wen Windows, but they still enjoy one of the best reputations for quality in the vinyl window space.

Besides the Sunrise Essentials, the Sunrise standard series and all the upgraded models are some of the nicest looking vinyl windows on the market. They all use the same frame, which is more narrow when compared with other top vinyl windows. For instance, compared to the Okna casement, the Sunrise casement is 1/4" less on each side from the inside. From the outside, it's even more drastic, perhaps 3/4" difference on all side. The Sunrise window with the wood grain interior looks very much like wood windows.

On the plus side, good distributors will typically provide better customer service and be around for longer, which is certainly helpful if you have an issue with the window. As a rule of thumb, Sunrise models have higher VT ratings (the amount of visible light that enters a window) than other comparable manufacturers, which is generally considered a nice feature. This is definitely one of the premier vinyl window companies out there and with the exception of the Essentials Series, all of their models should provide excellent window ratings and long term value - assuming professional installation.

I give Sunrise Windows 4.7 out of 5 star rating based on 19 homeowner reviews posted at the bottom of the page.

Review By John M. - Site Editor - Last Update: June 8, 2024

Sunrise Windows Reviews

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Sunrise Windows Cost

Sunrise windows prices are towards the high end of the vinyl window cost range. The best value of the Sunrise line is probably going to be the standard series, along with any upgrades that you want that keeps your cost within your budget.

Sunrise Essentials Series - $550 to $650 fully installed *

Standard or Classic Series - $700 to $850 fully installed *

Sunrise Verde Series - $800 to $950 fully installed *

Vanguard Series - $800 to $950 fully installed *

Sunrise Restorations Series - $900 to $1050 fully installed *

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Sunrise Window Ratings

Sunrise Windows Ratings will run from decent on the Essentials model to good on the standard sunrise frame to excellent for the Verde, Vanguard and restoration series. The following numbers are for the double hung in a low-e glass and argon fills.

Essentials Series: .30 U-factor, .33 SHGC, .50 VT, .10 AI

Sunrise Series: .28 U-factor, .48 SHGC, .59 VT., .07 AI

Verde Series: .28 U-factor, .21 SHGC., .05 AI

Vanguard Series: .26 U-factor, .24 SHGC, .44 VT, .03 AI

Restorations Series: .22 U-factor, 0.19 SHGC, .44 VT, .03 AI

Sunrise Windows Warranty

Sunrise offers one of the better vinyl window warranties in the business. It is a Lifetime warranty on the workmanship, materials, insulated glass, components and hardware (10 years on exterior painted colors). The warranty is transferable to a second owner, although the new owner must notify the company in writing and pay a $50 transfer fee.

The warranty does not cover the labor or installation costs of repairs or replacements, which is pretty standard in the industry. All in all, the Sunrise window warranty is very solid, one of the better warranties in the industry.

Sunrise Windows Reviews

Do you want to add Sunrise windows reviews to the site? Your reviews help consumers and homeowners get the most up-to-date and unbiased information that allows them to make better and more informed decisions on their replacement window projects.

Questions on pricing, quotes, upgrades, installation requirements? Let our industry gurus help you make sense of it all. Submit your questions here!

Sunrise vs Milgard

John, we have a bid on a sunrise Verde series and on a Milgard Homemaker window. The Verde is approximately $100 more than the homemaker. Is the upgrade cost worth it?

Steve - Homeowner - March, 2024

Website Editor's Answer

Steve, I would say the fair day is worth $100 upgrade over the Milgard Homemaker. if you intend to be in your home less than 10 years, however, I think the homemaker makes more sense. I think if your timeline in the home is over 10 years, the Verde is going to be the better, long-term overall value.

Editor John - February, 2024

Restoration Windows Cost vs Zen

Hello, I'm replacing some 30 openings that I've broken down by the cost per window and this is installation included by the way.

Zen Nirvana Plus - $700 ( Zen Windows Reviews )
Sunrise Restoration - $850
Marvin Elevate - $1100 ( Marvin Window Prices )

Thank you for your assistance.

Jillian - Homeowner - February, 2024

Website Editor's Answer

Jillian, I have to say I like all three of these options to be honest. What would make the difference for me is the ratings of the companies who are doing the work. This is going to matter more than which of these great window options you are looking at. As far as which window to choose, I would go with the Sunrise Restorations myself if I was planning to be in the home long term. If not a long term stay, then I would go with the Nirvana Plus - still a very good vinyl window option.

Editor John - Febraury, 2024

V4500 Price Quotes

Hi John, we just got an estiment of a replacement of the kid's bedroom window, the second floor. It's Sunrise Series v4500. The attachment shows the total price of the one window, the window frame, the rotten wood under the window and the labor. We feel it is high, but not sure. Could you please take a look at the quote and let us know? Thank you!

Ting Ting - Homeowner - December, 2023

Website Editor's Answer

Ting Ting, if I'm reading this right -- it's a window quote that comes to $6658 for a single window repair and replacement???? -- um, yes, that is very very high. Keep looking! Here is my list of good and great windows for you to continue your search and check out our Sunrise windows reviews!

Editor John - December, 2023

Sunrise Windows Cost

We just got a quote for both the Sunrise V4000 series which I have been told is the updated Vanguard series from MI. This bid came in at $13.7K. Then they gave us a bid for the Restoration at $14.7K. I thought these were very similar models. No?

Jane - Homeowner - September, 2023

Website Editor's Answer

Jane, you are correct that these two models are very close in quality to one another. I would say that the better deal here is the V4000. They are nearly identical to one another.

Editor John - September, 2023

Replacement Windows Cost

John, thanks for the detailed info, and the quick response. My wife and I have been looking for about 6 months. We have compared reviews for windows and installers. We're just trying to understand the approximate vinyl windows cost as seen online. We have read multiple websites that say it should be anywhere from $450.00 to $1200.00 installed per window.

We are in the Chicago area, so there is plenty of competition. So far, we are now looking at Sunrise V4000 and Climate Guard windows. The Sunrise come in at $2350.00 installed. Double hung, double pane, argon gas, two coats low e. Opening size 81" wide x 40" tall (they are twin wndows in each opening).

Specifically, we have three openings, which is 6 windows. The $2350.00 is per window. Are we missing something for the pricing to be so much higher? We are still waiting on our Climate Guard quote.

Ken - Homeowner - August, 2023

Website Editor's Answer

Ken, so the total project price is $14.1K. That is incredibly high for 6 opening. Have you gotten anyone to break it down b/n window and labor - that might be instructive...

Editor John - August, 2023

Window Dealers in Annapolis MD

Greetings John, I was reviewing your perspectives on the internet regarding window replacement manufacturers. Thank you for sharing your feedback with homers, particularly like me, Sr.s and with limited funds and knowledge of this industry.

I've met with about 10 companies and am feeling more confident to move forward. I really like to consultant from ARS who sells ProVia which he shared were made in a plant in Ohio by the Amish. I also like the consultant from American Home Pro who is offering the Sunrise window.

You seem to like the Sunrise on your Sunrise windows reviews page and I wondered if you knew anything about Innovative Home Improvements out of Baltimore who is also a Sunrise dealer. Or, do you have another Reccomendation for servicing the Annapolis MD region. Grateful in advance for your time to respond.

Mark - Homeowner - September, 2022

Website Editor's Answer

Mark, it sounds like you are doing everything right. I don't know specific companies in Maryland, so I apologize for that, but I googled "Innovative Home Improvements reviews" as an example. It's sometimes a bit challenging to know if you've got the right company, but it seemed like they had some excellent reviews on HomeAdvisor (but confirm). I would google each company you are working with and check their reviews and aggregate their ratings from Angi, Google, HomeAdvisor, etc.

Ideal Windows, Zen (which sells Soft-Lite -- make sure your branch does), and Okna are the brands you might want to explore in your area. Most of the time, good brands work with good local dealers -- not always true but that has been my experience. So find the best brands and the installation will follow. BUT ALWAYS google the company and spend some time aggregating their reviews/ratings.

Editor Jim R. - September, 2022

Sunrise Windows or Zen Windows

Hello Jim, I’ve found your site incredibly helpful. Thank you!! I’ve received a few window quotes for a large replacement project. 28 windows. North Carolina weather - lots of heat and humidity. I have a $45k quote for Sunrise windows and this quote from Zen Windows.

Questions: Will I be happy with the quality and efficiency of the Soft-lite window? Is this pricing reasonable for my market? So far I’m VERY please with Zen’s service and they come highly recommended. Many many thanks!!

Kristen - Homeowner - May, 2022

Website Editor's Answer

Kristen, that price quote seems very high. I can't say that for sure, but that is really expensive for 28 windows. I would keep looking for some more bids to compare this bid with. Here is my list of good and great windows: [List Redacted -- contact me directly (John) for my good and great window option.]

Editor John - May, 2022

Classic Series Cost bids

Good Evening John, based on your earlier email advice; I reached out to sunrise and they directed me to a local dealer (Windows Direct USA of Louisville). I also filled out your form for local contractors and got quotes from Universal Windows Direct, Compozit Home systems and will be getting a quote from Improvit! Home Remodeling tomorrow. I also lined up a local installer Weber Windows (they have ProVia and Marvin in their product lineup) for coming tuesday. Please find the quotes attached.

I do have some questions.

1. Sunrise quotes seem to have counted my windows twice..I have attached their quote screenshots. As you can see from my first sheet I am planning to replace only 6 windows but the way I am reading the quote from Sunrise is they quoted me for 8 windows (or) they are quoting me twice for the twin units.Am I reading it wrong (or) does Sunrise in your experience charge for twin unit windows twice?

2. Do the performance metrics like U-factor, SHGC, v-factor that are published for each brand change with the size of the windows? I am hearing conflicting statements with regards to this aspect.

3. HomeAdvisor says that in my area the average cost of the replacement window should be around 800 per window in my area but all the quotes that I got are more than 6500. How accurate is the home advisor's average cost estimate?

4. Have you heard about Compozit Home Systems? I did not but their window looks good but pricey.

5. Universal windows direct sales rep quoted me 9K but then said if I can sign today it would be 6,200. I found this to be not reliable as 3k difference means the quote of 9k is inflated.

Thank you very much for your time and sharing your expertise with people like me.

Kesav - Homeowner - January, 2022

Website Editor's Answer

Kesav, please see my answers below:

1. They might write it up as a double unit, but they should be bidding it out as an opening -- it really doesn't matter how they are "counting" it in the end. An opening that requires a larger window will cost more obvioulsy.

2. Yes, performance does change with different sized windows and that's why performance data is tricky to calculate. When it's published, it is typically for a standard sized window, which allows you to compare apples to apples.

3. None of the estimate caluclators are applicable given todays prices (I've thought about redoing all of mine, but just haven't gotten around to it). It's really more accurate to get the bids like you are doing and see what your project costs are -- I'm hoping costs go down, but I'm not holding my breath.

4. I want to say I have heard of Compozit Home Systems, but I don't know alot about them, so personally I would steer clear, especially given the cost bids you recieved.

5. A window company will charge you however much they think they can get away with. If you would have said yes to $9K, he would have put an extra $2.8K in his pocket. Prices are all over the board.

Having said all of that, I think the Lousiville Window Company with the Simonton 5500 series at $6826 is a solid bid, especially given the great reviews. My second choice (or possibly first choice if this is your forever home) would be the Windows Direct USA Sunrise Vanguard for $8454.

I agree these are not cheap bids for 6 windows, although the 2 larger openings were bound to be expensive.

Editor John - January, 2022

Kesav's Response

Good Evening John, thank you very much for the detailed feedback. I appreciate it very much.

The Windows Direct USA quote right now came down to 8028 and they are willing to work more to lower the price. I know it might not come to 6826 but I will give it a shot. Right now I am leaning towards the Windows Direct USA quote since I am seeing Vanguard is better quality than Simonton.

I got my last quote and it did surprise me in a good way. So here is my final quote list. I am pasting my 3 top quotes below. Please let me know if I am in the right direction. Second: How would you compare Provia Aspect vs Sunrise Vanguard vs Simonton 5500 Reflections.

Kesav - Homeowner - January, 2022

Website Editor's Answer

Kesav, the Sunrise Vanguard is the best of these windows, a true top performer. The Provia Aspect and Simonton 5500 Reflections are probably on par with one another. All three windows are good. If this were my forever home, I would gowith the Sunrise Vanguard. If not, I would probably go with the ProVia Aspect.

Editor John - January, 2022

Sunrise Standard Windows Cost

Hey John, mind taking a look at the estimate we got from Leap Windows? They use Sunrise standard. 12 double hungs for $11,878. Love your Sunrise windows reviews page, very helpful.

Ry - Homeowner - August, 2021

Website Editor's Answer

Ry, not exactly cheap, but that's a very good product and Leap seems to get very good reviews. I would probably look for two more bids just to know what other options and cost quotes are out there. If you get a cheaper bid, you can take that back to the sales rep who gave you the bid and ask him to match it. Sometimes this pays off and other times it doesn't but it never hurts to ask.

Here is my list of windows. [List Redacted -- contact us directly John for our good and great windows list.]

Editor John - August, 2021

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Bay Windows Cost

Hello Jim - I've been popping into your site here and there for windows research. I am hoping you could take a look at the attached quote for a local installer I am considering. Seems quite cheap based on my other estimates. I want to make sure this is a good Sunrise product as they have several offerings and can get confusing! My sales rep assures me it's not the "Essentials" line which is the bottom offering from Sunrise? 1 bay window and 4 casements for $6400.

Ari - Homeowner - May, 2021

Website Editor's Answer

Hi, so this looks generally about what I would expect from Sunrise. It's a bizarre quote as it's hard to tell the unit prices, but for the windows and the bay window, this seems like a pretty fair bid to me. The bid appears to be for the Sunrise line, sometimes called the Classic, which is quite a good window.

Editor Jim R. - May, 2021

Ari's Reponse

Thank you Jim! $4,000 for a Sunrise bay is excellent relative to the other quotes I have been receiving in my area for a bay window, some of which were even lower end from Sunrise. So assuming this is the "Classic", is that indeed ABOVE the Essentials line? And where does it stand in the overall Sunrise product offering, I wish the quote did have the model/class description or something,

Ari - Homeowner - May, 2021

Website Editor's Answer

Yes, the Sunrise is above the Essentials. The Sunrise frame serves as the same frame for all of their top tier windows. The Verde and Restorations have several nice upgrades from the Sunrise "Classic." You can check out all of the differences here:

Restorations Series Costs

I'm in Northern Virginia and have 2 different quotes on 18 replacement windows that I thought I'd share with you.

ProVia Endure Prices: $10,200

Sunrise Restorations Cost: $12,600

Valarie - Homeowner - March, 2021

Sunrise Restorations vs Okna 700

I've been doing some more online research. Your website mentions different grades of Sunrise windows, but when I go to Sunrise website, they don't differentiate between different models. Rather they list the different options for glass, etc. Does the Vanguard model still exist? Since my house is 31 years old and the build quality is okay, not great, I'm thinking full frame replacements are the wiser choice to fix any rotting wood and improve insulation.

Sunrise has a separate Restorations Windows website. How would the Okna 700 compare to Sunrise Vanguard and Sunrise Restorations casements? Are Restorations windows worth the premium? Or is the Vanguard just as good? What would you say are the key differences between the two?

I live in central NJ and identified an installer for Okna, who is the only one that covers my area. There's another Okna installer who does other areas of central and northern NJ, but he told me that other dealer is the only one who services my area for Okna. I have two dealer options for Sunrise, which is good because I want to get at least three quotes (1 Okna, 2 Sunrise) to compare for this window project I'll do this June.

I have 22 casements - 5 small, 15 medium and 2 large - plus two large windows that are flanked by a pair of casements. Would you think it advisable to order different grades of windows for different locations on the house? For example, windows on the northern side aren't exposed to sun should have good U-factor so heat doesn't escape, but SHGC isn't as important since they aren't exposed to the sun. Whereas the windows on the east, south and west sides that are exposed to full sun need both low U and low SHGC.

Or is it better to simply get the same window options across the entire set, regardless of where the window is located? I'm thinking why pay for something you don't need? I have one casement in the garage that can just be the standard type casement without any special options. Thanks in advance for sharing your expertise.

Gus - Homeowner - January, 2021

Website Editor's Answer

Gus, Sunrise's offers are somewhat confusing. Only certain dealers will offer these “upgraded” models, but really they are just the standard Surnise with some add on features. So the Sunrise Vanguard window is essentially a Standard Sunrise frame with a fibercore reinforced sash and a recessed lever lock. It also comes standard with separate tilt buttons and is available as a single hung.

The Restorations is reinforced with fibercore on both the meeting rail and the vertical sash, the Restorations features a Max Edge spacer and foam filled chambers. The frame and sash are fairly narrow, which gives the window a nice slender and clean look. The window incorporates a clever tilt sash mechanism and comes standard with a high transparency screen. In addition, consumers will be impressed by the high quality frame finish.

The Okna 700 and Restorations are two of the very best. Very close in quality and craftsmanship. I’d give the edge to the Okna in terms of performance. The Vanguard is a very close third. Good to compare the Sunrise dealers and prices to see how close they are to one another.

I would also get a bid from an Ideal window dealer. Ideal is NJ based and does sort of the same thing: often their dealers sell a Majestic or Platinum 3000, which is not on their website. Both of these windows are very good and might be cheaper than either the Sunrise or the Okna. I would rate them maybe just under Sunrise and Okna, but they can provide some nice value for your dollar.

You can play around with glass packages depending on location, but I might stick with the recommendations of the dealers themselves as they deal with your climate and location changes all the time. It depends on how involved and precise you really want to go.

Editor Jim R. - January, 2021

Gus's Response

One of the Sunrise dealers I reached out to said he no longer carries Restoration, rather he now installs Sunrise V Class windows instead. He said there is zero difference between the Restorations and Vclass on Casements. The reason they no longer offer Restorations is because there is a company that demanded exclusive rights for Restorations line in NJ. So Sunrise gave them the VClass line which is identical in Casements but a little different with double-hungs. Pricing should be similar.

Have you heard about Sunrise's V Class? Would you agree it’s the same window from a casement perspective? Heard of the Ideal Majestic series?

This installer said one of the main advantages they offer with full frame is that they have a full shop and pre-make their own interior trim kits to match the window sizes. I’d even have the option of having them pre-painted by them, which is what I’d want. He said 65% of their installs are full frame. That’s good to hear.

Gus - Homeowner - January, 2021

Sunrise Windows vs Paradigm

Hi Tim, we are building a house in upstate New York and l am looking at a few window brands including Pella 250, Paradigm 8300 and Sunrise. I don't think I am sold on Pella even though they are about 3K less than Paradigm which is the brand our builder usually buys. I really do like the Sunrise though and they have a promotion (Free glass n2210a) which means they are only $500 more for the whole window package compared to Paradigm.

From what I have read they are a higher end window and don't have the pocket sill which I like. By the way, thank you for your Sunrise windows reviews webpage. The dealer didn't seem as educated as Paradigm's which was a bit unsettling but was wondering what the big difference was between them and which one you recommend going with?

Lauren - Homeowner - from December, 2020

Website Editor's Answer

Lauren, for me there is not much question in this three way bout. The Sunrise is the much better window over the Pella 250 series and the Paradigm 8300 series. It's the better made window that will deliver better energy efficiency and should hold up for longer than either of the other two.

The Paradigm and Pella options are not bad windows, they are simply not up to the Sunrise standard. The price upgrade to the Sunrise sounds like it's more than worth it. Sunrise is one of my top five brands in terms of quality and craftsmanship. You should be well served with this choice.

Editor Jim R. - December, 2020

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Restorations vs Provia Aspect

Hi Dane, we are considering the following and would like to get your thoughts? Provia Aspect vs. SR Restorations. We are replacing 28 windows and 2 sliders so we want to make sure we are making the right choice. Many thanks.

Kimberly - Homeowner - December, 2020

Website Editor's Answer

Kimberly, this is an easy one -- the Restorations is the much better window. The ProVia Aspect is the company more mid range window, while the Sunrise Restorations is Sunrise's premium window and one of my favorites. A truly top tier vinyl/fiberglass window!

Editor Jim R. - December, 2020

Kimberly's Answer

Thank you so much! We are also now considering the Okna 500 vs Sunrise Restorations for windows and doors. The Okna is about $4700 more. What are you thoughts?

Kimberly - Homeowner - December, 2020

Website Editor's Answer

Kimberly, these two windows are pretty comparable. So for me the Restorations at $4700 less than the Okna 500 is the clear winner.

Editor Jim R. - December, 2020

Sunrise vs Anlin Del Mar

First, I'd like to say that your site (and especially the page on Sunrise windows reviews) has helped us tremendously throughout our replacement window research. We've had 15+ companies come out and quote pricing, and we have finally narrowed it down to the two options we feel are the best quality and most efficient for the money. We would very much appreciate your opinion on our following two options for replacing our 23 windows. Most of our windows are 3'x6' single hung or pictures, plus two large 6'x6' picture windows plus a 6'x3' half circle over one of those.

1) Anlin Del Mar window w/Infinite EZ Clean glass, sound package, and heavy duty extruded screens

2) Sunrese window with Omega12 glass and fully foamed frame

The Anlin Del Mar cost is $3,500 more, and would be installed by a well-known company who has a 4.9 star rating on google from 87 people and 5 stars on Angie's List from 161 reviews; they are local radio advertisers. The Sunrise installation company is much smaller, doesn't advertise, and has 3 google and 6 Angie's List reviews, all of which are 5 stars.

We have felt from the start that the Anlin Del Mar is an excellent product, but the pricing was quite high. After finding a few more installers and then finding the Sunrise window, we were able to negotiate the price way down on the Del Mar. In the end it's still $3,500, and we just aren't certain the cost is worth it. We just purchased our home a year ago, and do hope/plan to be here long-term (if these repair costs don't bankrupt us...ha!).

As a nice little plot twist, perhaps I should mention that the Sunrise installer also offers the NT Presidential series window for $2,200 less than the Sunrise. Ratings and quality-wise, however, we feel it's best to go with a better window...we've heard NT has had some quality and failure issues and is in the process of moving their manufacturing to another location. Thank you in advance for your time and advice, it is greatly appreciated.

Brian - Homeowner - October, 2019

Website Editor's Answer

Wow, 15 bids is a lot of bids, good on you for that. Two excellent options that are actually pretty close in price if the cost is distributed amongst the 23 windows. I like the SR window quite a bit. This is the way I would lean because of the cost. I would be reticent about the small numbers of reviews, but since they are all five stars I’d combine that with the impression I got from them when they came out. I’d want to talk with someone who they did a job for — And find out how long they’ve been in business.

The other thing I would do is go back to the Anlin Window dealer and tell them that because they came in $3500 higher, you’re going to go with the Sunrise dealer...except that you know they have an excellent product and if they could get close to the Sunrise price, you’d go with them. Worth a shot to see where his floor price is.

Editor Jim R. - October, 2019

Patio Doors vs Pella 350

Having trouble deciding between the Pella 350 or Sunrise patio doors. Like the look and functionality of the Pella but the Sunrise warranty is much better. Any thoughts?

Jeff - Homeowner - February 20, 2017

Website Editor's Answer

Jeff, the Sunrise patio doors, just as with the vinyl windows, are going to be much better than the Pella 350 patio door. Bella is a good wood clad window manufacturer, but they still can't touch the quality, craftsmanship, or energy efficiency of the top tier vinyl window and patio door manufacturers. I would put Sunrise in the excellent category.

Editor Jim R. - February 20, 2017

Sunrise Windows vs Okna

Het there, I am looking to replace 22 double hungs with casements. So far, I have a quote for $14,225 for Sunrise Restorations and $17,000 for Okna 700. I like the Okna a little better, but is it worth that much more money? Also, I got a quote for $12,000 for the 700, but contractor got poor reviews on Checkbook. Also, I might be able to get the Okna contractor with the $17,000 bid down. How much more should I be willing to pay for the 700? Thanks for your great forum.

Samuel - Homeowner - July 14, 2016

Website Editor's Answer

Samuel, I really like the Restorations and the Okna 700 series casements. Honestly, I think they're comparable windows, so I have to say that I'd go with the Sunrise option, unless the $2775 is worth it to you. Therefore, I would avoid going with a contractor who gets bad reviews, you'll pay for it in the long run.

I like the idea of going back to the Okna rep and saying that you really want to go with him, but that the bid you got on the Restorations in $14K, and asking what he can do to get that price more in line with the Sunrise bid. Show him that you are on board with him...if he can work with you a little on the price. You might be surprised what he will do for the job. Even if he can't, you'll feel better for asking!

Response From Editor John M. - July 14, 2016

New Jersey Replacement Windows

Good afternoon, Jim and John I am looking for a reliable distributor to purchase and installed Polaris replacement windows unit. I initially found out about this product from the owner of Universal Windows Direct in central NJ. Unfortunately, when he responded to me via email, he was extremely rude and very unprofessional. Also, I don't appreciate be told "it is only money". Sorry if I aired my dirty laundry, since installation is important I need to find a company is reliable. Thank you in advance for taking my question.

Tricia - Homeowner - April 25, 2016

Website Editor's Answer

Tricia, I don't know who the Polaris rep is in your area, besides Universal Windows Direct, but I would suggest you call up Polaris headquarters, tell them you are interested in buying their windows, and see who else services your area. Get a bid from them, I would suggest also trying to see if Okna Windows and Sunrise have reps in your area and getting a free bid from them as well for comparison.

It sounds like you were trying to negotiate price, which I agree with you, it's not only money -- it's your hard earned money! Trying to get the best price on the windows and installation is both tough and necessary, most sales people would rather make more money than less money, it's your job to get them to a lower dollar amount. Good on you for trying!

Response From John M. - April 25, 2016

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