Guide To Window Warranty

Window Warranties are split up between two different parts; there is the manufacturing warranty and (often, but not always) a labor warranty. The manufacturer's warranty is on the window itself. These can vary pretty significantly based on the window frame material. So, for instance, a wood window might carry a 20 year warranty on the frame, while a vinyl window often carries a lifetime warranty on the frame. The basic idea is that the manufacturer warrants that the frame be free from manufacturing defects.

Most manufacturing warranties then go onto to cover the other parts of a window. These might include the insulated glass unit (which often carries a 20 year warranty), as well as the hardware and components (which often carry a 10, 15 or 20 year provision). There can be additional parts, such as a frame laminates, which often are only covered for 5 years from the date of installation.

Finally, manufacturing warranties often include a transferrable clause, meaning that a subsequent owner would be covered under the warranty. Often, this is where the manufacturers "win." By this, I mean that once the home title is transferred from the original owner to the new owner, the warranty is only good for 10 or 20 years from the date of installation. Because homes are bought and sold so often, the manufacturer essentially only has to cover the warranty for 20 years instead of lifetime.

Finally, there can be an accidental glass breakage provision that might be 1, 2, or 5 years. This may or may not cover the labor cost to replace the insulated glass unit.

Window Labor Warranties

The second warranty that may or may not be offered is a labor warranty. Essentially, this is always provided by the installation company (not the manufacturer). Most labor warranties last for 1, 2, 5 or even 10 years from the date of installation. This means that if there is an issue with the windows (either the installation or the windows themselves), the company that did the work will replace or repair the windows free of charge.

Labor warranties are very nice to have as the labor typically accounts for 35% of any project. A one or two year labor warranty is usually all that is required. The reason is this - once the windows go in and everything looks good, you usually won't have issues until year 12 or after from the install date. Typically, the labor warranty no longer applies.

Window Quotes

Warranty Question

Hi! What exactly is limited lifetime warranty? Do I pay for installation/labor of a window that is under warranty? Thank you!

Veena - Homeowner - August, 2016

Website Editor's Answer

Veena, each company has their own definition of limited lifetime warranty. The terms will be in the warranty itself, which is typically only one or two pages long -- many window companies have their warranties on their websites somewhere. Google "ply gem windows warranty" for instance and you should find the pdf version of their warranty, although it might not be their latest warranty so always ask the rep who you buy the windows from.

The language does tend to be tedious. The installer may also offer a labor installation warranty, which typically only covers the window for one to two more years. So if your window is defective and is covered under the warranty in year 6, you would pay for the removal and re-installation of the window.

Editor Jim R. - August, 2016