Guide To Window Warranty
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Window Warranties are split up between two different parts; there is the manufacturing warranty and (often, but not always) a labor warranty. The manufacturer's warranty is on the window itself. These can vary pretty significantly based on the window frame material. So, for instance, a wood window might carry a 20 year warranty on the frame, while a vinyl window often carries a lifetime warranty on the frame. The basic idea is that the manufacturer warrants that the frame be free from manufacturing defects.
Most manufacturing warranties then go onto to cover the other parts of a window. These might include the insulated glass unit (which often carries a 20 year warranty), as well as the hardware and components (which often carry a 10, 15 or 20 year provision). There can be additional parts, such as a frame laminates, which often are only covered for 5 years from the date of installation.
Finally, manufacturing warranties often include a transferrable clause, meaning that a subsequent owner would be covered under the warranty. Often, this is where the manufacturers "win." By this, I mean that once the home title is transferred from the original owner to the new owner, the warranty is only good for 10 or 20 years from the date of installation. Because homes are bought and sold so often, the manufacturer essentially only has to cover the warranty for 20 years instead of lifetime.
Finally, there can be an accidental glass breakage provision that might be 1, 2, or 5 years. This may or may not cover the labor cost to replace the insulated glass unit.
Warranty Question
Hi! What exactly is limited lifetime warranty? Do I pay for installation/labor of a window that is under warranty? Thank you!
Veena - Homeowner - August, 2016
Website Editor's Answer
Veena, each company has their own definition of limited lifetime warranty. The terms will be in the warranty itself, which is typically only one or two pages long -- many window companies have their warranties on their websites somewhere. Google "ply gem windows warranty" for instance and you should find the pdf version of their warranty, although it might not be their latest warranty so always ask the rep who you buy the windows from.
The language does tend to be tedious. The installer may also offer a labor installation warranty, which typically only covers the window for one to two more years. So if your window is defective and is covered under the warranty in year 6, you would pay for the removal and re-installation of the window.
Editor Jim R. - August, 2016