Sunrise Windows vs Polaris
Good afternoon, Jim and John I am looking for a reliable distributor to purchase and installed a Polaris replacement window unit. I initially found out about this product from the owner of Universal Windows Direct in central NJ. Unfortunately, when he responded to me via email, he was extremely rude and very unprofessional. Also, I don't appreciate be told "it is only money". Sorry if I aired my dirty laundry, since installation is important I need to find a company is reliable. Thank you in advance for taking my question.
Tricia - Homeowner - April 25, 2016
Website Editor's Answer
Tricia, I don't know who the Polaris rep is in your area, besides Universal Windows Direct, but I would suggest you call up Polaris headquarters, tell them you are interested in buying their windows, and see who else services your area. Get a bid from them, I would suggest also trying to see if Okna Windows and Sunrise have reps in your area and getting a free bid from them as well for comparison.
It sounds like you were trying to negotiate price, which I agree with you, it's not only money -- it's your hard earned money! Trying to get the best price on the windows and installation is both tough and necessary, most sales people would rather make more money than less money, it's your job to get them to a lower dollar amount. Good on you for trying!
Response From John M. - April 25, 2016